RingBase vs net2phone Canada: Features, Pricing & Support Compared
net2phone Canada (formerly Versature) is one of the few VoIP providers actually headquartered in Canada (Ottawa). They focus on the Canadian market and emphasize being a local provider. But their pricing and feature gating tell a different story.
Pricing
| RingBase | net2phone Canada | |
|---|---|---|
| Starting price | CA$17.99/mo per user | CA$29.99/mo per user |
| Flat rate option | — | CA$134.99/mo for 1-5 users |
| Call recording | Included | Paid add-on |
| Contract | No | Varies |
| Free trial | — | No |
For a 5-person team: RingBase costs CA$90/month vs net2phone's CA$135-150/month. That's CA$540-720 saved per year.
The Call Recording Problem
net2phone Canada charges extra for call recording — it's a paid add-on on top of the already-higher base price. For businesses that need recordings for compliance (legal, healthcare, financial services) or training, this adds up quickly.
RingBase includes call recording on all plans at no extra cost.
Feature Comparison
| Feature | RingBase | net2phone Canada |
|---|---|---|
| Auto-attendant | Yes | Yes |
| Call recording | Included | Paid add-on |
| Voicemail-to-email | Yes | Yes |
| Desk phone support | Yes | Yes |
| Browser phone | Yes | Yes (webphone) |
| Mobile app | Yes | Yes |
| Bilingual EN/FR | Built-in | Bilingual support available |
| SMS/Texting | Included | Available |
| Video conferencing | — | Yes (Huddle) |
| CRM integrations | — | Salesforce, HubSpot, Zoho |
Where net2phone Canada Wins
- Established Canadian presence — Ottawa-based, been in market for years
- Video conferencing — Built-in Huddle video meetings
- CRM integrations — Native Salesforce, HubSpot, Zoho connections
- Enterprise features — Call center capabilities, analytics dashboards
Where RingBase Wins
- Price — CA$12/user/month cheaper (CA$17.99 vs CA$29.99)
- Call recording included — No surprise add-on fees
- No contracts — Cancel from your dashboard anytime
- Simpler setup — Designed for 1-20 person teams, not enterprise complexity
- Hardware at lower prices — Desk phones from $69 vs net2phone's bundled pricing
Call Quality Concerns
User reviews of net2phone Canada mention occasional call quality issues and downtime. While they have Canadian data centers (a plus for latency), some users report dropped calls and audio problems during peak hours.
RingBase is built on Twilio's globally distributed infrastructure, which provides redundancy and consistent call quality regardless of call volume.
Who Should Choose What?
Choose net2phone Canada if: You need video conferencing built into your phone platform, require deep CRM integrations, or have 20+ users who need enterprise analytics and call center features.
Choose RingBase if: You're a 1-20 person Canadian business that wants all core phone features (including call recording) without paying $30/user/month. You want simple pricing, no add-on fees, and no contracts.
The Bottom Line
net2phone Canada is a legitimate Canadian provider with enterprise features. But for small businesses that need a phone system — not a unified communications platform — they're overpriced and over-complicated. RingBase gives you everything a small team needs at 40% less per month.
Start with RingBase at CA$17.99/month. No contracts, call recording included, cancel anytime.